delivery details

UK mainland orders under the value of £50.00 are subject to a delivery charge of £3.95 and are generally send by first class post, orders above £50.00 include free delivery to UK mainland and are generally sent by courier.

Delivery method. Any delivery method selected in the shopping cart is subject to stock holding and lead time. I.E. if an item has a 10-14 day lead time and the 2-3 delivery service is selected then the delivery time will be 12-17 days..

Orders under £50.00 are normally delivered within 2-3 days providing goods are in stock however deliveries can take up to 7 days.

Orders over £50.00: Providing we are delivering goods to the same address as the card holder and the goods are in stock, your order will be shipped immediately and delivery should be made within 2-3 days. You will receive an email detailing the tracking number and website so you can track your order and an anticipated delivery day.

Items are marked as "in stock" if we have them on the shelf and can be sent immediately providing all items on your order are showing as "in stock". Please note that travel systems are made up from various components and all items may not be in stock. If we cannot ship your complete order immediately we will contact you to confirm approximate lead times.

Other items not showing as "in stock" normally take 10-14 days and we will ship your order once it is complete. Your order is normally held until all goods are available to ship together.

UK mainland parcels are generally sent by Fastway, City Link or Business Post.

Any urgent orders with either Next day, AM or Saturday deliveries must be made before 2pm and goods are sent to the card holders address only. If in doubt please call us on 01442 828188 for more information.

Should an attempted delivery be refused or an incorrect address has been given we reserve the right to charge a delivery charge at cost.

All shortages and problems must be reported to our sales team within 48 hours of receipt.

Please note we do not supply off UK mainland. This includes all UK Islands and Northern Ireland. We do not accept orders with payment details outside of the UK. We cannot supply to BFPO addresses.

Any questions please call us on 01442 828188.

We can take orders over the phone however there is a £10.00 charge to do this.

Please note, we do not take payment until your complete order is in stock and ready to be shipped.